DESKTOP SUPPORT

We know that small/medium businesses depend on technology to run their business, but often lack the in-house knowledge and expertise to support these systems. Since it is not cost effective to have an experienced IT support person on staff, businesses are outsourcing their need for IT support services.

Cyanre has the experience and know how to ensure that your technology is up and running and always performing at optimum level. we offer desktop support in one of two ways, nl:

• Remote PC Desktop Support - We can provide a complete solution to administrate your company’s desktop and laptop workstations by using secure remote connectivity. Once implemented on your side it will prevent waiting time, thus saving your company and employees precious time and revenue.
• On-Site Administration and Desktop Support - Our certified engineers are available to assist you in administrating and maintaining your desktop environment on a hardware or software level. We offer a complete package for Microsoft Small Business server and desktop support.

Our service covers the following general areas:

• Install and setup operating system
• Recover your system from a system crash, lockups, or Internet problems
• Resolution of operating system related issues on your computer
• Installation of critical updates necessary to run your desktop, Laptop smoothly
• Configure personalized settings
• Restoring optimum performance in your desktop or laptop