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ALL YOUR IT SUPPORT, MAINTENANCE, AND PRODUCT NEEDS IN ONE PLACE, BY ONE SUPPLIER!
Information Technology (IT) has transformed the way business is conducted. IT is the heart and backbone of vital business processes and key information storage, protection and access.
Any downtime of your IT network is directly linked to loss of productivity and loss of income. This is the reason why you should have an expert IT support service company as partner to assist, resolve and streamline your IT environment. Even if you have an internal IT capacity, it will be to your advantage to have Cyanre’s team at your disposal. Our expert staff will address your IT needs thereby ensuring that you can focus on your core business. We offer the following service within the IT support and maintenance arena:
BACKUP SOLUTIONS
Offsite backup is a critical tool for disaster recovery. Proper backup habits are essential to everyone who uses a computer containing valuable information. It takes just a few accidental clicks, a press of a button - or worse, one isolated hardware failure - and valuable data can be lost. Read More
DESKTOP SUPPORT
We know that small/medium businesses depend on technology to run their business, but often lack the in-house knowledge and expertise to support these systems. Since it is not cost effective to have an experienced IT support person on staff, businesses are outsourcing their IT support needs. Read More
SERVER SUPPORT
Our server support is designed to provide customers fast, effective reliable assistance. Onsite or making use of remote services we sort the problem and decrease downtime, which means your users can stay productive. Read More
NETWORK MGNT AND SUPPORT
Cyanre’s network management services can assess, optimize and maintain your network environment and ensure efficiency levels to keep your team working without any interruptions. Cyanre manages your networks so you can give more time to manage your business. Read More
MAINTENANCE PLANS
One of the most crucial aspects to set up for your company is a maintenance or service level agreement plan with an IT service vendor. A maintenance plan allows for a proactive approach to maintaining your IT environment and ensuring that all system are optimised and functioning. Read More
EQUIPMENT MONITORING
Using our Network Server Monitor Service we scan your network for failures or irregularities. The scans are performed automatically, which identify issues and fix unexpected problems before your users (or managers) even know they've occurred, therefore minimizing any risks. Read More
INTERNET MONITORING
Research by IDC shows that up to 40% of employee Internet access is non-work related. While shutting off Internet access is impractical, Internet monitoring and access control software enables network administrators to reduce unproductive internet usage by employees. Read More
WEB SECURITY | EXTERNAL HOSTS
This service has been developed for businesses in which there is a need for the IT infrastructure (particularly business servers) to comply with various regulatory standards such as ISO, HIPAA, GLBA or other standards. Read More
IT SECURITY MANAGEMENT
Cyanre offer this service for clients who don’t have a requirement for a full-time dedicated security manager but, from time to time, may have some need for IT security related support or professional service to be rendered. Read More
VULNERABILITY | PATCH MANAGEMENT
Cyanre uses an award-winning network security and vulnerability analyser used by thousands of customers. The solution provides a complete network security overview with minimal administrative effort, while also providing remedial action through its patch management features. Read More